FAQ's

At Lasting InPressions, we have a minimum order of 12 pieces for items/designs requiring 1-4 colors. Items must be ordered through us for this minimum. If you are providing your own garments, there is a minimum of 24 pieces for items/designs requiring 1-4 colors.

For items/designs that are over 4 colors and up to 8, regardless of locations, our minimum order is 48 pieces. If you have any further questions about our minimums, please don't hesitate to fill out a quote request and include a sample of your artwork.

We require a minimum of 12 pieces to be purchased for custom embroidery.

We go the extra mile in making sure that we don’t start printing until we are sure that we are all on the same page. Once we receive your art and product description, we start making a digital mock-up (or proof) of your design. Once you have approved the design or made any notes for us to change, we are ready to start printing. In some cases we will print a physical sample for your approval before we start printing your actual merchandise.

For screen printed orders under 200 pieces, all orders will be completed within 7-10 business days upon the approval of the mock-up and upon any payment needed upfront.

For embroidery orders, all orders under 150 pieces will be completed within 10-14 business days upon the approval of the mock-up and upon the receipt of any payment needed upfront.

You do not have to provide your own artwork as we have an in-house designer that can custom design your ideas. There is a small ONE TIME fee for custom design if you do not have a logo or design already.

We prefer all art files to be provided in either Adobe Illustrator (AI) or Adobe Photoshop (PSD) formats. Vector files are preferred for screen printing as they provide sharp lines and can be expanded or contracted without losing resolution. These include AI PDF, EPS, AI or Corel Files.

If we have to recreate the logo/design because the file is not in vector or PSD format, we will have to charge a small design fee.

We require a 50% deposit on orders under $500. The remaining balance will be due upon completion of your order. Orders over $500, we require an upfront payment in full before beginning and/or ordering any product to begin the process.

We do not stock much inventory as we have vendors located all over the country. Sometimes blank goods and specialty products/materials can become out-of-stock during the quote process. This is most likely to happen during peak seasons such as Back To School, Music events, Holidays and unfortunatley a global pandemic like Covid-19.

We will make every reasonable attempt to let you know if a product is no longer available and offer a comparable substitution, although additional charges may apply. If you'd like to see the various products we offer, feel free to check out the "goodies" we have available to boost your brand on our Products page.